How to Handle Tenant Complaints: 3 Tips

tenant complaint emails flying out of a laptop screen

How to Handle Tenant Complaints

Posted in: Tips

How you handle tenant complaints says a lot about you as a property manager. A quick turnaround time that makes your tenant happy and leaves your business flowing smoothly is key. These three simple ideas can take the frustrating, upside down frown of a tenant complaint and turn it right side up for the both … Continued

person choosing 5 star rating on apartment review site

Join Our Free Reputation Management Buzz Session

Posted in: Tips

Have you been keeping an eye on our events page? If so, you might have noticed a section dedicated to Buzz Sessions. Our Property Management Buzz Sessions are free online learning opportunities, led by experts. They’re designed to help you pick up new tips, tricks and best practices in about 30 minutes (because we know … Continued

property manager and tenant shaking hands above a lease agreement

Lease Lessons: 3 Ways To Help Tenants Understand Their Lease

Posted in: Tips

Leases protect both property managers and property tenants during the term of a property rental. But because leases are notoriously long and wordy – and people’s attention spans are shorter than ever – lease disputes are a common property management headache. How do you prevent tenants from breaking the terms of your lease and causing … Continued

young people using a commercial property as a coworking space

3 Surprising Tenants For Commercial Properties

Posted in: Tips, Trends

Do you have a commercial property that is hard to fill? Maybe it’s a unique building or located in a tricky area. Or maybe competition is steep. Or perhaps the property is too big for smaller businesses to consider renting alone. No matter what the scenario is, it’s important you find a tenant asap, because … Continued

User Spotlight: 5 Questions With Bruce Parrish

Posted in: People, Tips

We’re excited to introduce you to Bruce Parrish of ACRE Investment Company. ACRE is a Northern California-based investment firm that provides comprehensive commercial asset management services. Bruce recently chatted with us about his experience in property management. Of his role as controller, he says, “There’s no such thing as an average week. I may be … Continued

woman shouting renter complaints into a phone

How To Avoid The 10 Most Common Renter Complaints

Posted in: Tips

Did you know that attracting a new tenant costs up to five times more than retaining an existing one? It’s true! So if you want to save money at your properties, you need to be focused on resident retention. Keep more of your tenants happy – without lowering the rent – by avoiding the top … Continued

property manager shaking hand of a job candidate

How To Hire Good Property Management Help

Posted in: Tips

Many property managers do it all at their properties. You’re often a full-time property manager as well as part-time bookkeeper, plumber, landscaper and more. But when you get to the point where you’re ready to hire someone to help you, how do you choose the right person? You need reliable property management help that will … Continued

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