10 Ways To Boost Resident Satisfaction Without Breaking A Sweat

Two residents with a dog in their pet-friendly apartment

10 Ways To Boost Resident Satisfaction Without Breaking A Sweat

How do you keep your tenants and get more renewals? First, let’s look at what causes residents to leave in the first place, then explore ways you can convince them to stay.

pug wrapped in a blanket at a pet-friendly apartment

The Best Pet Amenities For Apartment Rentals

Posted in: Residential

Did you know that nearly 70% of U.S. households own a pet? Being a property owner or manager in today’s rental environment means that you might want to think about becoming pet friendly, if you aren’t already.

custom conversation heart valentine's day ideas for property managers

3 Not-Creepy Valentine’s Day Ideas For Property Managers

Posted in: Tips

No tenant wants a sentimental card from their property manager. You just never know how it will be received. Instead, here are three non-creepy Valentine’s Day ideas for property managers.

happy tenants in front of a couch with moving boxes

3 Easy Ways To Make Tenants Happy

Posted in: Tips

“I wish more of my tenants were unhappy,” said no landlord ever. Happy tenants make your job easier. When more of your renters are happy, you get fewer calls, more referrals and more renewals. These three easy ways to make tenants happy don’t cost a fortune. In fact, the third one might actually make you … Continued

tenant complaint emails flying out of a laptop screen

How to Handle Tenant Complaints

Posted in: Tips

How you handle tenant complaints says a lot about you as a property manager. A quick turnaround time that makes your tenant happy and leaves your business flowing smoothly is key. These three simple ideas can take the frustrating, upside down frown of a tenant complaint and turn it right side up for the both … Continued

woman shouting renter complaints into a phone

How To Avoid The 10 Most Common Renter Complaints

Posted in: Tips

Did you know that attracting a new tenant costs up to five times more than retaining an existing one? It’s true! So if you want to save money at your properties, you need to be focused on resident retention. Keep more of your tenants happy – without lowering the rent – by avoiding the top … Continued

potential residents with question marks on their faces

Is Resident Screening A Good Idea?

Posted in: Tech, Tips

Do you screen applicants at your properties? Resident screening helps you determine if a prospect will be a good fit. It can help you fill your properties with reliable tenants who pay rent when it’s due and are good neighbors. In that sense, resident screening is a good idea. But there is a right way … Continued

resident retention