How to Handle Tenant Complaints: 3 Tips

tenant complaint emails flying out of a laptop screen

How to Handle Tenant Complaints

Posted in: Tips

How you handle tenant complaints says a lot about you as a property manager. A quick turnaround time that makes your tenant happy and leaves your business flowing smoothly is key. These three simple ideas can take the frustrating, upside down frown of a tenant complaint and turn it right side up for the both … Continued

property manager and tenant shaking hands above a lease agreement

Lease Lessons: 3 Ways To Help Tenants Understand Their Lease

Posted in: Tips

Leases protect both property managers and property tenants during the term of a property rental. But because leases are notoriously long and wordy – and people’s attention spans are shorter than ever – lease disputes are a common property management headache. How do you prevent tenants from breaking the terms of your lease and causing … Continued

Texting For Property Managers: 6 Do's & Don'ts

Posted in: Tips

Do you ever text your tenants? How about your prospects? SMS texting has a lot of benefits for property managers. For one thing, sending a text is faster than writing an email or placing a call. Texts also have higher open rates than emails. And younger generations increasingly prefer texting over other forms of communication. … Continued

Tenant getting text from property manager

Feature Spotlight: SMS Text Messaging

Posted in: Tech

Have you ever wanted to text your tenants to tell them about maintenance at their properties? Or remind them that rent is due? Or reach out to prospects with a special offer? Good news: you can! Yardi Breeze SMS text messaging capabilities make communicating with your prospects and tenants easy. If you’re a Yardi Breeze … Continued

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