Category:

customer service

Tenant on the phone, getting great customer service from her property manager

3 Ways To Provide Better Customer Service

Posted in: Tips

Customer service is a full-time job. This article covers how property management software can help streamline your work. But computers can’t replace human interaction in the workplace. Here’s why.

woman shouting renter complaints into a phone

How To Avoid The 10 Most Common Renter Complaints

Posted in: Tips

Did you know that attracting a new tenant costs up to five times more than retaining an existing one? It’s true! So if you want to save money at your properties, you need to be focused on resident retention. Keep more of your tenants happy – without lowering the rent – by avoiding the top … Continued